FAQs

Why do I see fire trucks from different departments responding to the same incident?

The Bracken Volunteer Fire Department has mutual aid agreements with Bulverde-Spring Branch, Canyon Lake, Selma, Schertz, Cibolo, New Braunfels and numerous other fire departments. If any of the departments need assistance during an incident, the closest department will be called to assist them with apparatus, manpower, and other needs.

What is the best type of fire extinguisher for my house?

A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:C, found on the label. This extinguisher can be used on any type of fire commonly occurring in the home. It will often be labeled “ABC.”

Why is a fire engine sent when I call an ambulance?

A Bracken VFD rescue truck is sent as a first-responder whenever an Schertz EMS ambulance is dispatched for an emergency. Also, if the rescue truck is on another call the fire engine will respond. Both the rescue truck and the fire engine will respond to an unconscious or unresponsive person, or when there is a major accident. Fire personnel are trained and carry basic life support equipment as well as automatic external defibrillators (AEDs) for cardiac defibrillation. The purpose of the first-responder is to provide basic life support until the ambulance arrives.

Does the fire station give tours?

Yes. Please contact us at (210) 651-5762 to find a time when personnel are available for a tour. It is best to have several dates in mind when you call.

Should I have a smoke detector in my home?

Yes. It is a proven fact that smoke detectors save lives. Smoke detectors are the best early warning sign for a potential fire in your home. If you live in an apartment or rental home the law requires smoke detectors to be installed by the owner, but it is your responsibility to maintain them, such as changing the batteries twice a year.

Is the Bracken Volunteer Fire Department a paid or volunteer department?

The Bracken VFD has both paid personnel and volunteer members and is considered a combination department.